Faq’s
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Frequently Asked Questions
Everything You Need to Know About Our Repair Services
How long does a repair take?
Most common repairs like screen or battery replacement are completed within 30–60 minutes.
Complex repairs (water damage or motherboard issues) may take longer, and we’ll always inform you upfront.
Do you use genuine parts?
We use high-quality and genuine parts wherever available.
In some cases, we may offer premium alternative parts to give you more affordable options — the difference is always explained before repair.
Is my data safe during repair?
Yes. Your data privacy and security are a top priority.
• We do not access personal data
• No data is deleted without permission
• We recommend backing up your device before repair
Do you offer warranty on repairs?
Yes.
Most repairs come with a warranty covering parts and workmanship.
- Warranty period depends on the repair type
- Warranty terms are explained at the time of service
Walk-in or appointment — what’s better?
Both are welcome!
- Walk-ins: Quick service for common repairs
- Appointments: Recommended for busy hours or complex issues
You can call or WhatsApp us to book in advance.
What is the success rate for water damage repairs?
Water damage repair success depends on:
• Type of liquid
• Time taken to bring the device in
• Extent of internal damage
Early inspection greatly improves success rates.
Water damage repairs cannot be guaranteed, but we always give an honest assessment.
Is diagnosis really free?
Yes, We provide a free diagnosis with no obligation to repair.
Still Have Questions?
If your question isn’t listed here, feel free to contact us.
Call / WhatsApp: +61 452077000
Email: info@quickphonefix.com.au